Warranty Information

Pentair Aquatic Habitats systems, when properly installed and operated under normal conditions of use, are warranted by Pentair Aquatic Eco-Systems to be free from defects in material and workmanship for a period of 2 years from the date of invoice from Pentair Aquatic Eco-Systems, unless otherwise stated (system components are covered by their respective manufacturers' warranties). In order to obtain performance under this warranty, the buyer must promptly give verbal or written notice of the defect by calling the Pentair Aquatic Eco-Systems Returns Department at 407-886-7575, sending a fax to 407-886-1223 or by email to PAES.Habitats@Pentair.com. The buyer is responsible for freight charges, both to and from Pentair Aquatic Eco-Systems, in all cases.

Pentair Aquatic Eco-Systems warranties do not extend to any goods or parts which have been subjected to misuse, modification, lack of maintenance, neglect, transit damage or damage resulting from lightning, natural or accidental flooding, fire or accident. Operating use or circumstances outside normal conditions, such as high heat or high moisture, may also be excluded from this warranty.

THIS EXPRESS WARRANTY EXCLUDES ALL OTHER WARRANTIES OR REPRESENTATIONS EXPRESSED OR IMPLIED BY ANY LITERATURE, DATA OR PERSON. THE MAXIMUM LIABILITY OF PENTAIR AQUATIC ECO-SYSTEMS UNDER THIS EXCLUSIVE REMEDY SHALL NEVER EXCEED THE COST OF THE SUBJECT PRODUCT AND PENTAIR AQUATIC ECO-SYSTEMS RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO REFUND THE PURCHASE PRICE IN LIEU OF REPAIR OR REPLACEMENT.

PENTAIR AQUATIC ECO-SYSTEMS WILL NOT BE RESPONSIBLE OR LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, however arising, including but not limited to those for use of any products, loss of time, inconvenience, lost profit, labor charges or other incidental or consequential damages with respect to persons, animals, business or property, whether as a result of breach of warranty, negligence or otherwise. Notwithstanding any other provision of this warranty, BUYER'S REMEDY AGAINST PENTAIR AQUATIC ECO-SYSTEMS FOR GOODS SUPPLIED OR FOR NONDELIVERED GOODS OR FAILURE TO FURNISH GOODS, WHETHER OR NOT BASED ON NEGLIGENCE, STRICT LIABILITY OR BREACH OF EXPRESS OR IMPLIED WARRANTY IS LIMITED SOLELY, AT THE OPTION OF PENTAIR AQUATIC ECO-SYSTEMS, TO REPLACEMENT OF OR CURE OF SUCH NONCONFORMING OR NONDELIVERED GOODS OR RETURN OF THE PURCHASE PRICE FOR SUCH GOODS AND, IN NO EVENT, SHALL EXCEED THE PRICE OR CHARGE FOR SUCH GOODS.

PENTAIR AQUATIC ECO-SYSTEMS EXPRESSLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE WITH RESPECT TO THE GOODS SOLD. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTIONS SET FORTH IN THIS WARRANTY, notwithstanding any knowledge of Pentair Aquatic Eco-Systems regarding the use or uses intended to be made of goods, proposed changes or additions to goods or any assistance or suggestions that may have been made by Pentair Aquatic Eco-Systems personnel.

Unauthorized extensions of warranties by the customer shall remain the customer's responsibility.

CUSTOMER IS RESPONSIBLE FOR DETERMINING THE SUITABILITY OF PENTAIR AQUATIC HABITATS PRODUCTS FOR CUSTOMER'S USE OR RESALE OR FOR INCORPORATING THEM INTO OBJECTS OR APPLICATIONS THAT THE CUSTOMER DESIGNS, ASSEMBLES, CONSTRUCTS OR MANUFACTURES.

This warranty can be modified only by Pentair Aquatic Habitats personnel by signing a specific, written description of any modifications.

C-Series Programmable Logic Controllers

The C351 is a state-of-the-art controlling and monitoring system engineered by Pentair Aquatic Eco-Systems for use with our research systems. The C351 consolidates system control, multiparameter water quality monitoring, water quality dosing control, alarming and data management into one user-friendly package.

Who We Are

  • We are biologists first, engineers second.
  • We listen to your specific requirements and deliver aquatic housing systems to help you achieve reproducible results.
  • We keep up-to-date on the latest trends in aquatic species research and housing technology.
  • We use our 13+ years of experience to ensure your satisfaction from system design to installation.

Warranty Info

Pentair Aquatic Eco-Systems provides a 2-year warranty on our Aquatic Habitats housing systems. If you have a problem, call our emergency support line 24 hours a day, 7 days a week for immediate assistance.